Fresno State campus

Student Services Coordinator (Administrative Support Coordinator II)

Apply now Job no: 507634
Work type: Staff
Location: Fresno
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time
Position Description

Student Services Coordinator
(Administrative Support Coordinator II)

Compensation and Benefits

Anticipated Hiring Salary Range: $3,352 - $3,520 per month

Full CSU Classification Salary Range: $3,352 - $5,639 per month

  • This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.


Job Summary

Reporting to the Director of Finance Administration and Global Operations and under general lead of the CGE Registrar, the Student Services Coordinator (Administrative Support Coordinator II), is responsible for providing a wide range of operational and procedural administrative support for the Division of Continuing and Global Education. Focused on student and customer service functions, the incumbent supports with student records, student financials and scheduling. Work is administrative in nature with duties covering both operational and program-oriented coordination, implementation and evaluation. Interpersonal contacts are varied and often at the higher level and tend to involve a broad range of problem-solving activities. Work involves a wide range of issues requiring use of reason and judgment, interpretation of policies, and contact with individuals at all levels of the University, while providing clerical and administrative support functions. Serves as the primary point of contact for students, faculty, staff, community members and others.


Key Qualifications

  • Proficiency in Microsoft Office Suite and other related computer software applications with demonstrated ability to be fully functional in technical aspects of work assignments, including proficiency in utilizing information management systems such as PeopleSoft (student administration, financial, HR, etc.), BOX, OnBase or similar data management system
  • Must possess excellent written and verbal communication skills
  • Must possess problem solving and analytical skills
  • Ability to organize and prioritize workload to ensure that work unit priorities and deadlines are met timely and accurately
  • Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive or confidential in nature

To view the full list of qualifications and job responsibilities, please click the Position Description button above.


Education and Experience

  • High school diploma or equivalent
  • Minimum four years of recent professional office experience in a progressively responsible administrative position(s) within a large organizational structure and using up-to-date standard office equipment
  • Must meet the Passport Acceptance Agent requirements as stated in USCIS §51.22


Department Summary

The Division of Continuing and Global Education at Fresno State serves as the University's hub of access and innovation, providing educational opportunities to a wide array of audiences that would not be otherwise served by the institution. We accomplish this purpose by offering a wide variety of educational programs, including bachelor's and master's degrees, certificates, continuing education and professional development courses, personal enrichment classes, and global education programs such as intensive language development, study abroad, and academic exchanges.

Our division is administered by the Dean for Continuing and Global Education in accordance with applicable Executive Orders, Title V, and the California Code of Regulations. Through delegated authority, the Associate Dean, Assistant Vice President for International Affairs, and the Director of Finance, Administration and Global Operations oversee the academic and administrative functions of the Division, respectively.


Deadline & Application Instructions

Applications received by January 6, 2022 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.

Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.


Fresno State

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.

Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.


Equal Employment Opportunity Information

California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.


Vaccination Interim Policy

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.  Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to


Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.

Fresno State is a tobacco-free, smoke-free and vapor-free campus.

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