International Admissions Specialist
(Student Services Professional I-B)
Compensation and Benefits
Anticipated Hiring Salary: $3,796 per month
Full CSU Classification Salary Range: $3,796 - $5,369 per month
- This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
The International Admissions Specialist works under the guidance of the admission team lead and is responsible for process tasks from receipt of application to final eligibility determination, which are well structured and procedural in nature. The incumbent will be required to consult resources when encountering diverse or unstable elements in the evaluation process at a moderate level. The incumbent interacts primarily with students to acquire information to ascertain facts, to provide information, and occasionally to secure the cooperation and understanding of others on matters relating to admission requirements.
- Knowledge of:
- Knowledge of research methods and interviewing techniques.
- Principles of individual and group behavior.
- Basic principles and practices in the Student Services field.
- Knowledge of computer office systems and ability to use a broad range of technology, systems, and software packages (Microsoft Office Suite, Google apps, web-based applications).
- Skill/Ability to:
- Rapidly acquire knowledge of the policies, procedures and activities of the International Office.
- Learn to interpret and apply program rules and regulations.
- Reason logically, draw valid conclusions and make appropriate recommendations.
- Write and present clear and concise information orally and in written reports.
- Detail oriented, organized, and able to focus on the priority of processing applications.
- Use judgment to locate, select and organize information pertaining to the evaluation of international admission applications.
- Use research and observation techniques for the purpose of recording, classifying, and interpreting factual information.
- Perform analysis utilizing established guidelines, regulations and precedents.
- Follow regulations, procedures and established parameters to make recommendations or decisions.
- Intermediate typing, word processing, and computer skills.
- Monitoring record systems to identify and correct errors.
- Accurately enter and retrieve data using a computerized record system.
- Exercise independence within the established structure in selecting approaches to complete tasks.
- Use well-structured or established formats to make oral presentations to groups.
- Establish and maintain cooperative working relationships with students, staff and faculty.
- Use basic interviewing techniques to assist students.
- Learn grading systems of different educational institutions.
- Give clear and organized instructions for others to fill out forms and applications both orally and in writing.
- Organize and plan routine work assignments and projects including handling multiple priorities.
- Work with students, faculty, staff and the general public from diverse ethnic, cultural, and socioeconomic backgrounds.
- Understand and abide with the Family Education Rights and Privacy Act (FERPA) and State of California policy regarding the confidentiality of records.
To view the full list of qualifications and job responsibilities, please click the Position Description button above.
Education and Experience
- Experience: Preferred but not required.
- Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field. Specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.
- Position requires proof of U.S. citizenship or permanent resident status to serve as a Designated School Official (DSO) and Alternate Responsible Officer (ARO) and per Department of Homeland Security and Department of State regulations.
- Preferred Skills:
- Experience with processing applications in a complex workflow environment.
- Experience with updating status of applications, and other documents in PeopleSoft or other complex data system.
- Experience with handling inquiries from the public that involves researching status of applications in a complex workflow environment.
- Linguistic capabilities in more than one language.
Fresno State’s Division of Continuing and Global Education is the oldest Extended Education office at a public university in California. Our Division is perfectly aligned with the California State University (CSU) mission to provide educational ACCESS and OPPORTUNITY to education for the residents of our great State.
Deadline & Application Instructions
Applications received by September 29, 2022 will be given full consideration by the search committee.
- Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.
Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.
California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.
Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.
Equal Employment Opportunity Information
California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.
Vaccination Interim Policy
CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to firstname.lastname@example.org.
Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.
Fresno State is a tobacco-free, smoke-free and vapor-free campus.
Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)