Fresno State campus

International Student and Scholar Advisor

Apply now Job no: 525402
Work type: Staff
Location: Fresno
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Counselor (Non-instructional Faculty), On-site (work in-person at business location)
Position Description

International Student and Scholar Advisor
(Student Services Professional II)

Compensation and Benefits

Anticipated Hiring Salary: $4,610 per month 

Full CSU Classification Salary Range: $4,610 - $6,556 per month

This is a full-time, probationary, exempt position.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.


Job Summary

The International Student and Scholar Advisor (SSP II) will provide advising and counseling services for international students and scholars. As working knowledge of individual and group behavior is gained, the International Student Advisor will be required to consistently exercise good judgment while maintaining a delicate balance between student advocacy and institutional compliance with federal regulations governing international students and exchange visitors, California State University system executive orders, and institutional policies and practices.


Key Qualifications

  • Working knowledge of the practices, procedures, and activities of student services programs, including knowledge of organizing student programs and events.
  • General knowledge of research and interview techniques; and of the principles of individual and group behavior to advise students individually and in groups on routine matters where required.
  • Knowledge of outreach techniques to reach various populations.
  • Knowledge of computer office systems and ability to use a broad range of technology, systems, and software packages (Microsoft Office Suite, Google, Excel and PowerPoint).
  • Ability to work with students who may disclose sensitive and personal information in an understanding and supportive manner.
  • Ability to maintain confidentiality of student records and apply federal and state FERPA and Information Privacy Act regulations.
  • Effective outreach, communication (oral and written) and interpersonal skills with ability to develop and facilitate workshops and presentations.
  • Reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data.
  • Ability to maintain cooperative working relationships with people from diverse ethnic, cultural, and socio-economic backgrounds.
  • Strong commitment and ability to provide friendly and efficient service and carry out a variety of professionally complex assignments successfully.
  • Ability to:
    • Communicate and work effectively with faculty, students, and staff from diverse ethnic, cultural, and socio-economic backgrounds.
    • Interpret, apply, and follow all applicable program and university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
    • Contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence".
    • Effectively organize and manage multiple tasks in a fast-paced team-oriented environment.
    • Establish and maintain cooperative working relationships with faculty, CSU Administrators, student organizations, private and public agencies and others in committee and student advising and community contacts.
    • Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; make decisions and carry through actions having implications with regard to other program and service areas.
    • Serve as a resource to students, staff, and the community in responding to inquiries and providing detailed information; collaborate with other campus staff regarding student advising, support services, academic and professional development resources, events, and outreach activities.

To view the full list of qualifications and job responsibilities, please click the Position Description button above.


Education and Experience

  • Equivalent to graduation from a four-year college or university in the discipline of counseling or related fields.
    • Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
  • Equivalent of two years of professional experience in one of the student services program areas or in a related field.
    • A master’s degree in a job-related field may be substituted for one year of professional experience.
  • Specialized Skill:
    • Position requires proof of U.S. citizenship or permanent resident status to serve as a Designated School Official (DSO) per Department of Homeland Security and Department of State regulations.
  • Preferred Skills:
    • Work experience with international students, or overseas work or study.
    • One year of experience with student services and academic programs in a higher education setting.
    • Familiarity with the CSU and CSU General Education requirements and Fresno State academic programs.
    • Experience working with students in a leadership role.
    • Familiarity with PeopleSoft Student Information System.


Department Summary

A dedicated team to support international students and scholars from application to graduation at Fresno State, located at the center of California where excellence is affordable.


Deadline & Application Instructions

Applications received by March 16, 2023 will be given full consideration by the search committee.

  • Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.

Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.


Fresno State

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.

Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.


Equal Employment Opportunity Information

California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.


Vaccination Interim Policy

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.  Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to


Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.

Fresno State is a tobacco-free, smoke-free and vapor-free campus.

Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)

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