Research Services Specialist
(Library Services Specialist III)
Compensation and Benefits
Anticipated Hiring Salary Range: $3,775 - $3964 per month
Full CSU Classification Salary Range: $3,775 - $6,960 per month
- This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Under general supervision, the Research Services Specialist provides assistance to and performs complex technical tasks for the Research Services department in the Library. The position assists with hiring, training, scheduling, mentoring, and evaluating student assistants who provide critical assistance at the Research Help desk. The position is responsible for directly overseeing daily operations of the Research Help desk. Participates in Research Services meetings and works collegially with faculty to coordinate unit projects (including outreach, engagement, communication, collections, assessment and accessibility). Works with librarian subject specialists to manage, inventory, and assess area collections.
- Full proficiency in all technical aspects of work assignments including a thorough knowledge of functional area policies and procedures and applicable work methods.
- General knowledge of library collection organization and classification scheme and ability to interpret bibliographic records.
- General knowledge of library accounting and budget procedures, including the ability to perform arithmetic operations to track and monitor vendor accounts and budgets.
- Working knowledge of institutions and library’s policies and practices associated with the ethical use of and access to library and on-line resources.
- Knowledge of computer office systems and ability to use a broad range of technology, systems, and software packages (Microsoft Office Suite, Google apps).
- Ability to interpret library unit’s policies and procedures and apply them accurately in performing work functions, as well as the ability to evaluate procedures and recommend changes.
- Demonstrated problem solving and research skills to address standard and non-standard work problems.
- Demonstrated ability to compile and present information in an organized manner.
- Effective communication and interpretive skills to be able to assist in resolving patron problems and complaints, assess patron information needs, and orient and guide patrons in use of library resources.
- Ability to effectively provide lead work direction and training to student workers and an understanding of employment and payroll procedures related to student workers.
- Take initiative to develop projects, find resources and obtain information.
- Detail-oriented and highly organized.
- Strong oral and written communication skills with ability to conduct presentations and trainings.
- Demonstrated competence in using Google Suite and other software applications to create, share, and access information.
- Highly collaborative, including demonstrated ability to work with diverse groups of students, faculty, and staff.
- Ability to serve as a resource to students, staff and the community in responding to inquiries and providing detailed information concerning campus news and events.
- Ability to create and maintain program records and provide data for review in developing and implementing strategies and activities.
To view the full list of qualifications and job responsibilities, please click the Position Description button above.
Education and Experience
- Completion of a Bachelor’s Degree.
- Two years of related library and/or administrative support experience or an equivalent combination of experience and education.
- Preferred Skills:
- Assessment, including outcome/objective writing and basic assessment methods (survey design, conducting focus groups, etc.).
- Knowledge of key issues and trends in higher education, including student success initiatives.
- Relevant experience in an academic library.
The Fresno State Library supports the University mission of education, research and service. To this end, the Library selects, develops, manages and provides access to information resources; promotes the critical use of information for learning and research; and presents cultural and scholarly programming that serves the campus, region and beyond.
Deadline & Application Instructions
Applications received by June 7, 2023 will be given full consideration by the search committee.
- Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.
Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.
California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.
Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.
Equal Employment Opportunity Information
California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.
Vaccination Interim Policy
CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to firstname.lastname@example.org.
Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.
Fresno State is a tobacco-free, smoke-free and vapor-free campus.
Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)