Lead Benefits Analyst
(Administrative Analyst/Specialist - Exempt I)

Compensation and Benefits

Anticipated Hiring Salary Range: $4,170 - $4,600 per month

Full CSU Classification Salary Range: $4,170 - $7,545 per month

• This is a full-time, probationary, exempt position.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Job Summary

Under general supervision of the HR Manager for Benefits, the incumbent performs a wide variety of administrative and technical duties in support of multiple Human Resource programs. The primary purpose of this position is to provide a wide range of specialized administrative responsibilities by meeting its mission and anticipating, resolving, and researching problems that have significant impact on employees, the Benefits Office, and the community. 

The position serves as lead resource person to approximately 2,200+ active employees, retirees, FERP and a wide variety of benefit vendors. Performs complex functions using technology, professional organizational and interpersonal skills within a multi-task and fast paced environment; interacts at the high level within and outside the university, often in sensitive interpersonal situations. Major areas of responsibility include health & voluntary benefits, Affordable Care Act (ACA) coding, retirement sessions, benefits troubleshooting and audits and retiree benefits.   Accordingly, a high degree of autonomy is afforded the position, requiring considerable judgment and discretion. The incumbent has authority to make an independent choice, with minimal direction or supervision.

Key Qualifications

• Knowledge of:
  • Working knowledge in Benefits and Retirement Programs.
  • Affordable Care Act, COBRA, health benefits and retirement plans.
  • Demonstrated knowledge of English grammar, spelling, and punctuation with ability to communicate effectively in oral and written formats.
  • Office computer programs and ability to use a broad range of technology, systems, and software packages (Microsoft Office Suite, Google, HRIS/PeopleSoft, Adobe Acrobat, Adobe Sign, MOVEit and Zoom).
• Ability to:
  • Create, review, and maintain audits for health benefit.
  • Compose correspondence, fliers, and presentations.
  • Develop and conduct presentations, employee orientation benefits workshops.
  • Organization skills with ability to prioritize workload as appropriate and remain flexible in adapting to changing priorities and deadlines.
  • Remain current on HRIS/PeopleSoft updates, collective bargaining agreements, benefits/retirement, CalPERS Circular letters, State Controller’s Office payroll/personnel letters and CSU/State/Federal policies and procedures.
  • Handle campus community calls and emails regarding benefits/retirement.
  • Troubleshoot and problem solve.
  • Independently research and address a wide range of problems which require interpreting policies and procedures and using ingenuity to develop practical, thorough, and creative solutions.
  • Lead, train and support a cohesive team including serving as a resource to faculty and staff in responding to inquiries and providing detailed information.
  • Maintain the confidentiality of all information available for job related activities and exercise good judgment on sensitive matters.
  • Maintain a regular work schedule and positive performance evaluations.
  • Promote a positive and service oriented collegial work environment; work collaboratively and maintain good working relationships with co-workers and our diverse campus community.

To view the full list of qualifications and job responsibilities, please click the Position Description button above.

Education and Experience

• A bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
• Two years’ experience in Human Resources Benefits.
  • Preferred Skills:
    • Knowledge of University infrastructure, policies, and procedures.
    • Knowledge of PeopleSoft Human Resources software. 

Department Summary

The Mission of Human Resources is to enhance the university community by attracting, retaining, and supporting a quality workforce in its effort to provide an excellent educational program for our students.

Deadline & Application Instructions

This position is open until filled.

Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.

Fresno State

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.

Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.

Equal Employment Opportunity Information

California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.

COVID19 Vaccination Policy

Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.  Questions may be sent to hr@csufresno.edu.

Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.

Fresno State is a tobacco-free, smoke-free and vapor-free campus.

Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)