Fresno State campus

Office Assistant - Physical Therapy

Apply now Job no: 533619
Work type: Staff
Location: Fresno
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time
Position Description

Office Assistant - Physical Therapy
(Administrative Support Assistant II)

Compensation and Benefits

Anticipated Hiring Salary Range: $3,338 - $3,505 per month

Full CSU Classification Salary Range: $3,338 - $4,913 per month

  • This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.


Job Summary

Under the general supervision of the Department Chair, with lead support provided by the Administrative Support Coordinator, responsibilities and duties include, but are not limited to providing full range of clerical and technical support-for daily operation of the Department of Physical Therapy including the clinical education program and the Gait, Balance, and Mobility Research and Education Center. Provide assistance to full-time faculty and part-time faculty, students, campus staff and members of the community who need assistance.


Key Qualifications

  • General working knowledge of applicable university infrastructure, policies, and procedures.
  • Thorough knowledge of office methods, procedures, and practices.
  • Fluency in using standard office software packages.
  • Thorough knowledge of English grammar, punctuation, and spelling.
  • Skill/Ability to:
    • Excellent customer service skills as duties often involve front line contacts with a variety of campus and community individuals requiring active problem solving and creative solutions.
    • Ability to learn, interpret independently, and apply a variety of complex policies and procedures. Able to identify deviations from applicable policies and apply independent judgment, discretion, and initiative to address problems and develop practical solutions.
    • Perform standard arithmetic functions of a transactional nature, including tracking and comparing data.
    • Demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions.
    • Interpersonal and communication skills, including ability to work effectively with people of diverse backgrounds.
    • Ability to draft and compose correspondence, spreadsheets, and forms.
    • Ability to gather, compile and maintain data and information for various purposes using office support technology and software programs.
    • Serve as a resource to students, staff, and community in responding to inquiries and providing detailed information.
    • Effectively organize and manage multiple tasks in a fast-paced team-oriented environment.
    • Ability to establish and maintain cooperative working relationships and promote a positive, service oriented collegial work environment with a variety of individuals.
    • Recognize and maintain confidentiality of information in compliance with departmental regulations.
    • Possess good oral and written communication skills.
    • Ability to operate standard office equipment.
    • Manage the department web site and maintain listservs and databases.
    • Communicate effectively to faculty, students, administrators, and the general public both over the telephone, email and face-to-face.

To view the full list of qualifications and job responsibilities, please click the Position Description button above.


Education and Experience

  • Completion of a high school diploma or its equivalent.
  • Two years of recent, responsible, general office clerical experiences which includes full functional knowledge of and skill in standard office procedures and practices (a combination of closely related work experience and post-secondary education may be substituted).
  • Experience working with Excel, Word, Power Point, Adobe Acrobat and/or other comparable programs.
  • Customer service experience.
    • Preferred Skills:
      • Fluency in using computer software packages including Excel, Word, PowerPoint, Adobe, Photoshop, 25Live, Publisher, Canvas and Qualtrics.


Department Summary

The mission of the department is to graduate a diverse physical therapy practitioner of the highest quality, committed to life-long learning, self-development, and critical inquiry, with the ability to apply researched data and physical evidence in order to function autonomously in current and future culturally sensitive healthcare environments. The professional physical therapy education at Fresno State seeks to stimulate scholarly inquiry and critical thinking, while supporting and encouraging research and its dissemination, to develop future leaders of the profession engaged in the community who will enhance the economic vitality and quality of life for all.


Deadline & Application Instructions

This position is open until filled with the initial application review on November 26, 2023.

  • Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.

Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.


Fresno State

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.

Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.


Equal Employment Opportunity Information

California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.


COVID19 Vaccination Policy

Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.  Questions may be sent to


Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.

Fresno State is a tobacco-free, smoke-free and vapor-free campus.

Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)

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