Fresno State campus

Administrative Support Coordinator

Apply now Job no: 534252
Work type: Staff
Location: Fresno
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time
Position Description

Administrative Support Coordinator
(Administrative Support Coordinator I)

Compensation and Benefits

Anticipated Hiring Salary: $3,505 per month 

Full CSU Classification Salary Range: $3,505 - $5,508 per month

  • This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.


Job Summary

Under the direction of the Associate Registrar and Assistant Registrar of Graduation, the position involves a wide range of moderate to complex clerical and technical assignments. This involves the coordination of the clerical and administrative operations of Undergraduate Degree Evaluations in support of the graduation cycles for all undergraduate students.  This position manages the front office, updates the office’s website, coordinates all events in the office, as well as training and delegating assignments to student assistants.  This position also serves as the liaison with the Michael Sutter Company regarding all inquiries for diploma orders and reissue of diploma requests.


Key Qualifications

  • Knowledge of:
    • Applicable university infrastructure, policies, and procedures related to Undergraduate Degree Evaluations.
    • Thorough knowledge of English grammar, punctuation, and spelling.
    • Modern office computer and software systems, general office practices and procedures.
    • Basic mathematical principles and procedures to accurately track, count, record and balance monetary transactions.
  • Ability to:
    • Communicate effectively, have good oral, written, and interpersonal skills.
    • Work independently, and as a team member, under the pressure of deadlines, handling multiple work unit priorities and projects.
    • Handle effectively a broader range of interpersonal contacts (i.e. Michael Sutter Company), including those at a higher level and sensitive in nature.
    • Work effectively with faculty, students, and staff from diverse ethnic, cultural, and socio-economic backgrounds.
    • Learn, interpret, and apply a variety of complex policies and procedures.
    • Understand and abide with the Family Educational Rights and Privacy Act (FERPA) and the confidentiality of records.
    • Use standard office software (Word, excel, email, internet usage, Powerpoint and Peoplesoft).
    • Provide assistance and support to office staff in planning and coordinating projects, activities and events.
    • Draft and compose various documents and correspondence.

To view the full list of qualifications and job responsibilities, please click the Position Description button above.


Education and Experience

  • High School Diploma, technical/vocational program, or equivalent, to successfully perform the essential duties of the job as described above.
  • Three years of progressively responsible clerical and administrative experience.
  • Thorough knowledge of current office methods, procedures and practices; ability to compose various correspondence using correct English grammar, punctuation, and spelling.
  • Experience with customer service in a high pressure environment requiring diplomacy.
    • Preferred Skills:
      • Experience in handling moderate to complex clerical and technical work assignments involving the use of independent judgment and discretion in support of an administrative office.
      • Familiarity with higher education policies and procedures, preferably CSU policies and procedures.
      • Experience with a student information management system, preferably PeopleSoft Student Administration system and OnBase.


Department Summary

The Office of the University Registrar includes registration services for current students, student records, Undergraduate Degree Evaluations, Veterans Services Office, as well as Transfer Credit & Articulation. Our friendly staff is available virtually during regular business hours to assist you with any questions or concerns you may have.


Deadline & Application Instructions

Applications received by December 14, 2023 will be given full consideration by the search committee.

  • Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.

Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.


Fresno State

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.

Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.


Equal Employment Opportunity Information

California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.


COVID19 Vaccination Policy

Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.  Questions may be sent to


Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.

Fresno State is a tobacco-free, smoke-free and vapor-free campus.

Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)

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