Fresno State campus

Director of Educational Opportunity Program & Special Programs

Apply now Job no: 534416
Work type: Management (MPP)
Location: Fresno
Categories: MPP, At-Will, Full Time, Student Services
Position Description

Director of Educational Opportunity Program & Special Programs
(Administrator II)

Compensation and Benefits

The Anticipated Hiring Salary is $80,000 - $100,000 per year and is competitive and negotiable depending on the strength of qualifications. This is a CSU Management Personnel Plan (MPP) position.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.


Job Summary

Reporting to the Associate Vice President of Student Success Services, the director will manage and supervise all functions of the Educational Opportunity Program and Special Programs area. This includes a variety of programming areas including admissions, learning support services, academic counseling, orientation, success initiatives, transition programming and support and engagement events and activities.


Key Qualifications

  • Sound knowledge of student development theory.
  • Demonstrated knowledge of and sensitivity to issues and needs of students from diverse, low-income, and historically underserved and disadvantaged populations.
  • Knowledge of principles of institutional planning and budget processes.
  • Knowledge of the principles and practices of effective leadership, motivation, and performance evaluation.
  • Knowledge of the principles, practices, and trends in EOP programs, services and high impact practices.
  • Knowledge of computer office systems and ability to use a broad range of technology, systems, and software packages (Microsoft Office Suite, Google apps).
  • Skill/Ability to:
    • Ability to analyze and interpret financial data and make strategic business decisions.
    • Strong management and supervision skills which support sound personnel practices and procedures.
    • Leadership in the organization, implementation, and evaluation of programs and activities to support the personal and academic development of college students.
    • Ability to establish and maintain positive and productive working relationships with others within and beyond the programs listed including division, campus, and community partners.
    • Ability to exercise good problem solving and conflict resolution skills.
    • Ability to make practical, logical, objective decisions and put effective changes into practice.
    • Sensitivity to issues and needs of students from low-income, disadvantaged, and diverse ethnic and cultural backgrounds.
    • Effective management of a service-oriented office with both virtual and in person offerings for students.
    • Excellent oral and written communication skills.
    • Support the mission of the Division of Student Affairs and Enrollment Management and the institution.
    • Ability to facilitate group participation, consensus building and foster employee development through coaching, counseling and training.
    • Interpersonal skills with demonstrated commitment to serving a diverse population with cultural competence, sensitivity and diplomacy and tact.
    • Organizational and time-management skills with the ability to work under pressure and manage multiple tasks and projects under competing deadlines and maintain flexibility in response to constantly shifting priorities.
    • Implement, explain and apply applicable policies and exercise sound, independent judgment within general policy guidelines and operating parameters.

To view the full list of qualifications and job responsibilities, please click the Position Description button above.


Education and Experience

  • Master’s degree.
  • Five years of progressively responsible lead, supervisory or management experience in educational equity and success programming including program development, program evaluation, and fiscal management.
  • A minimum of five years of progressively responsible experience in access, retention, or support services for historically disadvantaged and/or low-income student populations.
    • Preferred Skills:
      • Commitment to diversity.
      • Excellent interpersonal skills.
      • Excellent organizational skills.
      • Experience with PeopleSoft, Educational Advisory Board (EAB) software.


Department Summary

The mission of the Educational Opportunity Program (EOP) is to provide access and support services to first-generation and economically disadvantaged students who demonstrate the potential to succeed at the university.


Deadline & Application Instructions

Applications received by January 14, 2024 will be given full consideration by the search committee.

  • Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.

Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.


Fresno State

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.

Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.


Equal Employment Opportunity Information

California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.


COVID19 Vaccination Policy

Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.  Questions may be sent to


Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.

Fresno State is a tobacco-free, smoke-free and vapor-free campus.

Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)

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