Fresno State campus

24-25 AY Instructional Student Assistant (ISA) - The Learning Center - Tutor

Apply now Job no: 537252
Work type: Instructional Student Assistant
Location: Fresno
Categories: Unit 11 - UAW - California Alliance of Academic Student Workers, Temporary, Part Time

Instructional Student Assistant (ISA) for the Learning Center – Tutor

Division of Student Affairs and Enrollment Management

Position Overview:

The Learning Center is seeking Instructional Student Assistant (ISA) applicants for Tutor positions.

Fresno State’s Learning Center is a space that encourages students to grow intellectually as critical thinkers. We advance student success by actively using effective learning strategies to improve content understanding and course grades. Tutors do not teach, but instead, facilitate students’ learning of difficult topics within historically challenging courses or subjects. The Learning Center aims to boldly integrate the culture and values of each student to inspire a community of life-long learners.

Please see below for key characteristics associated with the position of a Learning Center Tutor: 

  • Student support: Meets with students who seek academic support in-person or online, drop-in or by appointment, for a specific subject (Business, Chemistry, Math, etc.) or a specialized skill (Microsoft Office, Python, APA format, etc.)
  • Schedule: Works 6-17 tutoring hours per week in shifts of at least 1 hour (Monday-Thursday 9am-6pm, Friday 9am-3pm), 1 prep hour per week with a small group of tutors, and 2 hours per month (Friday 3-5pm) for monthly meetings with all tutors
  • Location: At the Learning Center for all work hours, including online tutoring

The department reserves the right to choose the most qualified candidate for each position and to assign Instructional Student Assistant to the courses that are appropriate for the department program and curriculum in any given semester. Due to staff and curriculum changes, courses offered may vary, and no guarantee of employment from semester to semester can be made.

Anticipated Appointment Dates: This position is opened until filled. If you have applied and no other positions are available, you will be notified.

Fall 2024: August 19, 2024 - December 23, 2024

Spring 2025: January 15, 2025 - May 23, 2025

Hours: 0-20 hours per week.

Job Duties may include the following, but will be dependent upon the specific course to which the instructional student assistant will be assigned, as well as upon the specific needs of the faculty member in charge of the course:

  • Perform individual and/or group academic support
  • Plan and facilitate outreach and marketing efforts to recruit students
  • Prepare events, material, and references for students
  • Attend all scheduled tutoring shifts, prep meetings, pre-semester trainings, and monthly meetings


  • Minimum GPA 3.0
  • Demonstrated commitment to working effectively with faculty, staff and students from diverse ethnic, cultural and socioeconomic background,
  • Must be enrolled at least half-time at Fresno State (at least 6 units for undergraduates)
  • Must have passed specific course(s) you are applying for with a grade B or better. (To see course qualifications for each subject, please click here.)

Preferred Qualifications:

  • Letter of recommendation from the applicant’s current or former Fresno State faculty from a relevant department or subject

Application Procedures: The review of applications will begin immediately. The following documents are required to upload:

  1. Class schedule: Upload a copy of your class schedule for the semester you are seeking employment. Please note, if you have not registered for your next semester courses, you may skip this upload and submit the application.
  2. Current unofficial transcripts from your undergraduate and graduate education.  If you have attended more than one institution, please copy and combine these transcripts into one document. How to submit your unofficial transcripts:
    1. If you are a Fresno State student:  Sign into  Access your Unofficial Transcript.  Highlight all text throughout the document, copy it and paste it into a word processor document, and save the document with your name somewhere in the file name. 
    2. If you are not yet a Fresno State student:  Most U.S. universities allow students to access their academic records online, in a way similar to the way described above for Fresno State students.  Contact your institution’s registrar to find out how to access your unofficial transcript and follow the process described above.  If you have transcripts from more than one institution, please copy them all and paste them into one document, as PageUp only allows one document to be uploaded into the link for transcripts.  Make certain that each institution is clearly indicated within this document.

Finalists may be asked for an interview.

Inquiries: Please contact Tony Losongco at or Rigo Flores at

Instruction Student Assistant additional information regarding assignment:

The California State University Instructional Student Assistant Classification and Qualification Standards

  • Evaluations: ISA's may be evaluated per CBA, Unit 11, Article 8 
  • Salary: Each department has different salary scales. Please check with your department for your Base Salary. The Salary range for Instructional Student Assistants starts at $16.20 per an hour.
  • Assignments: Assignments are made by Department Chair or Program Coordinator after consultation with the candidate.
  • Duties Form: Per the Collective Bargaining Agreement for Unit 11, a Duties Form (see Appendix E of the CBA) will be completed between the Department and Academic Student Employee. This form substantiates the jobs included for the department Instructional Student Assistant position.
  • Instructional Student Assistant positions are for matriculated students at Fresno State. 
  • Students are limited to 20-hours of part-time work on campus.

About the Campus

California State University, Fresno, is a forward-looking and diverse institution located in California’s Central Valley, known for its agriculture, reasonable housing costs, cultural diversity, and proximity to Yosemite National Park and the Sierra Nevada.

The Fresno State campus sits in the midst of the San Joaquin Valley, a valley rich in the traditions and representation of Native American peoples and cultures. We are grateful to be in the traditional homelands of the Yokuts and Mono peoples, whose diverse tribal communities share stewardship over this land.

The campus is ranked 36th in the nation by Washington Monthly’s 2022 National University Rankings, and ranked 25th in the nation in MONEY Magazines 50 Best Public Colleges. The campus is classified as an R2 “Doctoral Universities – High research activities” university per Carnegie Classification of Institutions of Higher Education.

Fresno State’s Principles of Community

These Principles were developed collaboratively by faculty, staff, and administrators. They exemplify what we aspire to be.  Find out more about our Principles of Community here.

We all play a role in fostering an inclusive work and learning environment of respect, kindness, collaboration, and accountability where every member of the student body, faculty, staff, and administration can thrive. Our Principles of Community reflect our core values of Discovery, Diversity, and Distinction as well as our deep commitment to our mission "to boldly educate and empower students for success."

California State University, Fresno is an engaged University. We focus on broadening students' intellectual horizons, fostering lifelong learning skills, developing the leaders of tomorrow, promoting community involvement, and instilling an appreciation of world cultures. We nurture cultural competence by celebrating the rich diversity of the campus community and welcoming the participation of all. Members of the University community are expected to work effectively with faculty, staff and students from diverse ethnic, cultural and socioeconomic backgrounds.

Our Students

California State University, Fresno is committed to serving our students with a focus on inclusion. Fresno State has been recognized as a Hispanic-Serving Institution (HSI); an Asian American/Native American/Pacific Islander-Serving Institution (AANAPISI); and has been designated to the Community Engagement Classification by the Carnegie Foundation for the Advancement of Teaching.

Other Campus Information

In compliance with the Annual Security Report & Fire Safety Report of Campus Security Policy and Campus Crime Statistics Act, California State University, Fresno has made crime-reporting statistics available to applicants, students, and employees online at Print copies are available by request from the Campus Police Department.

The person holding this position is considered a "limited reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

California State University, Fresno is a tobacco-free, smoke-free, and vapor-free campus. For more information, please click

California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.

The California State University System strongly recommends the COVID-19 vaccination and booster for all individuals who access any in-person program or activity (on- or off-campus) as stated in the revised policy effective April 2023, COVID-19 Vaccinations and Other Safety Measures. You can find more information here.

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