Fresno State campus

Academic Counselor

Apply now Job no: 521722
Work type: Staff
Location: Fresno
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Counselor (Non-instructional Faculty), On-site (work in-person at business location)
Position Description

Academic Counselor
(Student Services Professional II)

Compensation and Benefits

Anticipated Hiring Salary: $4,610 per month

Full CSU Classification Salary Range:  $4,610 - $6,556 per month

  • This is a full-time, probationary, exempt position.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.


Job Summary

Under the general supervision of the Director of EOP, the incumbent provides counseling and advising services to support the academic, personal, and social development of an assigned caseload of students.


Key Qualifications

  • Knowledge of the practices, procedures and activities associated with providing counseling and advising services to students.
  • Knowledge of research and interviewing techniques and the principles of individual and group behaviors.
  • Knowledge and sensitivity to issues encountered by at-risk students.
  • Knowledge of study techniques and retention intervention strategies.
  • Knowledge of computer office equipment and systems and ability to use a broad range of technology, and software packages (Microsoft Office Suite, Google applications).
  • Skill/Ability to:
    • Rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to support student success.
    • Demonstrate planning, organizational and interpersonal skills.
    • Ability to present clear and concise information both orally and in written form.
    • Interpret and apply program and university rules and regulations.
    • Effectively manage multiple tasks and work in a team-oriented environment.
    • Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
    • Obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data.
    • Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas within Student Affairs.
    • Interact with and provide professional services to students and maintain a collegial working relationship with faculty, and other support staff.
    • Work with diverse student populations and advise students individually and in groups on routine matters where required.
    • Demonstrated ability to deal appropriately with confidential information and exercise good judgment on sensitive matters.
    • Understand and abide with the Family Education Rights and Privacy Act (FERPA) and State of California policy regarding the confidentiality of records
    • Establish and maintain cooperative working relationships with students, staff, faculty, and other members of the university community.

To view the full list of qualifications and job responsibilities, please click the Position Description button above.


Education and Experience

  • Bachelor's degree in one of the behavioral sciences or job-related field.
  • Two years of professional experience in a student service program or in a related field providing counseling and advising service; experience should give evidence of competence and indicates the potential for further growth.
  • A Master's degree in a job-related field may be substituted for one year of professional experience.
    • Preferred Skills:
      • Experience in the use of PeopleSoft Student Administration System.
      • Experience in the use of EAB Student Success Management System (Bulldog Connect).
      • Adequate writing and communication skills and ability to interact with students, faculty, and other support staff.


Department Summary

The mission of the Educational Opportunity Program (EOP) is to provide access and support services to first-generation and economically disadvantaged students who demonstrate the potential to succeed at the university.


Deadline & Application Instructions

Applications received by December 15, 2022 will be given full consideration by the search committee.

  • Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.

Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.


Fresno State

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.

Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.


Equal Employment Opportunity Information

California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.


Vaccination Interim Policy

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.  Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to


Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.

Fresno State is a tobacco-free, smoke-free and vapor-free campus.

Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)

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