Academic Counselor
(Student Services Professional II)

Compensation and Benefits

Anticipated Hiring Salary Range: $4,610 - $4,841 per month

Full CSU Classification Salary Range: $4,610 - $6,556 per month

• This is a full-time, probationary, exempt position.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Job Summary

As part of a team of academic counselors in the Jordan College Advising and Career Development Center, and under the supervision of the Associate Dean for Academic Affairs in the Jordan College, the incumbent provides counseling and advising services to assist students in achieving their educational and personal goals at California State University, Fresno and specifically within the Jordan College.

This position is responsible for providing academic advisement and counseling services to support student transition to the university and retention through graduation.

Key Qualifications

• Working knowledge of the practices, procedures and activities of a university college or advising center.
• General knowledge of the methods and problems of organizational and program management.
• General knowledge of research and interview techniques.
• General knowledge of the principles of individual and group behavior.
• Knowledge of computer office equipment and systems and ability to use a broad range of technology, and software packages (Microsoft Office Suite, Google applications).
• Skill/Ability to:
  • Interpret and apply program rules and regulations.
  • Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
  • Obtain factual and interpretative information through interviews.
  • Reason logically.
  • Collect, compile, analyze and evaluate data and make verbal or written presentations based on these data.
  • Advise diverse student populations individually and in groups on routine matters where required.
  • Recognize multicultural, multi-sexed and multi-aged value systems and work accordingly.
  • Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts.
  • Rapidly acquire a general knowledge of the overall operation, functions, and programs of CSU Fresno.
  • Demonstrated ability to make decisions and carry through actions having implications with regard to other program and service areas.
  • Demonstrated ability to deal appropriately with confidential information and exercise good judgment on sensitive matters.
  • Effectively organize and manage multiple tasks in a fast-paced team-oriented environment.

To view the full list of qualifications and job responsibilities, please click the Position Description button above.

Education and Experience

• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field.
  • Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for year basis
• Equivalent of two years of professional experience in one of the student services program areas or in a related field. 
  • A master's degree in a job-related field may be substituted for one year of the professional experience.
• Preferred Skills:
  • Master's Degree in education, leadership, or one of the behavioral sciences.
  • Knowledge of study skills and retention intervention strategies.
  • Working knowledge of transfer policies and procedures and admission requirements.
  • Working knowledge of evaluating transcripts and computation of GPA’s.
  • Excellent communication (oral and written) and interpersonal skills.
  • Experience in the use of PeopleSoft Student Information System.
  • Experience with First-Year Experience programs.

Department Summary

The Jordan College Advising & Career Development Center is here to assist students in the Jordan College of Agricultural Sciences and Technology in achieving their goals, both academically and professionally. 

Deadline & Application Instructions

Applications received by April 17, 2024 will be given full consideration by the search committee.

• Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.

Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.

Fresno State

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.

Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.

Equal Employment Opportunity Information

California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.

COVID19 Vaccination Policy

Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.  Questions may be sent to hr@csufresno.edu.

Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.

Fresno State is a tobacco-free, smoke-free and vapor-free campus.

Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)